Privacy Policy for Q&H Property Solutions

Effective Date: March 22, 2025

Last Updated: March 22, 2025

1. Introduction

Welcome to Q&H Property Solutions ("Company," "we," "our," "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you engage with our services, website, and communications, including SMS messaging and marketing initiatives.

By accessing or using our services, you consent to the practices outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and any details you voluntarily provide.

Transaction Details: Watch purchase/sale history, payment details, and order activity.

Technical Data: IP addresses, device identifiers, browser information, and interaction with our website.

SMS & Communication Data: Your mobile number and text interaction data if you opt into our messaging program.

3. How We Use Your Information

We use your information to:

Process and complete watch trades, purchases, and sales.

Send transactional messages (e.g., confirmations, order/shipping updates).

Respond to customer inquiries and offer support.

Deliver marketing and promotional content (with your consent).

Improve our website, services, and customer experience.

Fulfill legal, tax, and regulatory requirements.

4. SMS Communication & Compliance

By opting in to receive text messages from Q&H Property Solutions you agree to receive SMS communications, which may include updates, promotional messages, and alerts. Message frequency varies. Standard messaging and data rates may apply.

Opt-In Methods: Website forms, checkout process, and promotional sign-ups.

Opt-Out: Reply STOP to any text message to unsubscribe.

Help: Text HELP to (659) 277-2775 or contact us at the same number for assistance.

Carrier Disclaimer: We are not liable for delayed or undelivered messages.

We do not share SMS opt-in data or consent with third parties or affiliates for marketing or promotional purposes. Limited sharing with subcontractors (e.g., for customer support or SMS delivery) is permitted under strict confidentiality.

5. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

Service Providers: Payment gateways, SMS platforms, shipping providers, and web hosting services.

Legal Authorities: If required by law or legal process.

Business Transitions: In case of a merger, acquisition, or asset sale.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is entirely immune to risk, and we cannot guarantee absolute security.

7. Your Rights & Choices

Access & Update: You may contact us to review or update your information.

Opt-Out: Unsubscribe from emails via the link in the message or stop SMS by replying STOP.

Data Requests: Request a copy or deletion of your personal data by contacting us directly.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before sharing information.

9. Changes to This Policy

We may revise this Privacy Policy occasionally. The updated version will be posted on our website with the revised effective date. Continued use of our services signifies acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Q&H Property Solutions